Return Policy

Return Policy

REFUND & RETURN POLICY: DON’T MAKE IT WEIRD

Last Updated: March 2026

At YEPKAY, every single item is made specifically for you the moment you order it. We don't have a dusty warehouse full of shirts—we have a high-tech swamp where your gear is freshly printed. Because of this "made-to-order" magic, our return policy is a bit different from your average boring mall store.

1. DAMAGED OR MISPRINTED ITEMS (OUR BAD)

If your shirt arrives and the alligator is missing a leg, or the print is peeling off, or the shirt has a hole in it—we’ve got you covered.

  • The Rule: Any claims for misprinted, damaged, or defective items must be submitted within 30 days after the product has been received.

  • What to do: Send us a photo of the issue via our Contact Page. If it’s our fault (or Printful's), we’ll send you a replacement or give you a refund. No extra cost.

2. LOST IN TRANSIT (THE POSTMAN’S BAD)

If your package decides to go on a solo vacation and never arrives:

  • The Rule: Claims must be submitted no later than 30 days after the estimated delivery date. We’ll check the tracking, and if it's truly lost, we'll send a new one.

3. WRONG ADDRESS (YOUR BAD)

If you provide an address that the courier considers "insufficient" or just plain wrong, the package will be returned to our facility.

  • The Result: You will be liable for reshipment costs once we have confirmed an updated address with you. Please, double-check your address. Don't make the delivery driver cry.

4. BUYER’S REMORSE & SIZE EXCHANGES

This is the important part. Because everything is custom-printed just for you:

  • No Returns for "Change of Mind": We do not refund orders if you suddenly decide you’re not an "animal parody" person anymore.

  • No Size Exchanges: We provide a very detailed Size Chart on every product page. Please use it! We do not offer refunds or exchanges if you ordered the wrong size. If you want a different size, you’ll have to place a new order at your expense.

5. UNCLAIMED SHIPMENTS

If you don't pick up your package from the post office and it gets sent back to us:

  • The Result: Shipments that go unclaimed are returned to the facility, and you will be liable for the cost of a reshipment. After 30 days, unclaimed returns are donated to charity (and some lucky person will be wearing your cool shirt).